Absolutely, you can change your profile settings by clicking your name in the upper right corner, then choose settings from the drop down menu. This will open your profile settings, you can then enter a new email address in the provided field.
Absolutely, we would love to show you around, just use the orange support button in the bottom right hand corner of this screen to contact us.
There is no limitation on users, you can have as many as you like.
Absolutely, we are committed to ensuring you get the most out of Radio Workflow, we will help you and your team every step of the way. We can provide online training free of charge or you can have an agent visit your office for a small fee, just use the orange support button in the bottom right hand corner of this screen to arrange your training day.
Absolutely, for privacy reasons we can not publish the details on our site, but if you contact support, we can provide you with the information.
In Radio Workflow a paperless production order/material instructions are referred to as a Project. Select the plus sign in the top navigation bar and then choose Project, a fancy project wizard will then guide you through the rest of the process.
In Radio Workflow a paperless production order/material instructions are referred to as a Project. Any user in your organisation can submit Projects.
Only Radio Workflow users who have Traffic rights can modify the Cart ID. If you need to be able to enter a Cart ID contact the person who manages your workflow to be given the correct moderator status.
When a spot is added into Radio Workflow some things are done in the background to make things just that little bit easier for you. We store files in multiple different formats and from the Project for each completed spot you have the option to download the audio file in MP3, WAV and OGG formats. It is important to note that Radio Workflow is smart, it knows who the Sales Person is for each bit of audio and will send them a copy of the completed spot via email automatically so they can run it past the client for approval.
The short answer is yes. Radio Workflow can trim silence off the beginning and end of a spot when it is uploaded via Audio Box or downloaded from a third party delivery service such as DG Online and Adstream. As well as trim the audio we do some tests to make sure the audio is at a high standard ready for playback on air. Maintaining a high degree of quality is important and we help you police it.
So, Say I have 4 Car Dealers, can Radio Workflow assist with making sure the same voice isn’t used on each of them?
Absolutely, each Company in Radio Workflow is assigned a industry when the Company is created. When you add talent to a spot we check to make sure that the talent is not already used for a Company in the same industry. The best thing is, you don’t have to do anything exra to check, just add the talent and we will make sure it’s all good.
Any user can upload media into Storage.
Absolutely, just select the import option from inside the Accounts area. We will then guide you through the rest of the process.
We have a merge feature built into your workflow. Open the Company and then click on the big Merge button at the top of the page.
We do not have a delete option for a Company. You can however archive it, which removes them from the general views but still keeps the Company data in tact. If you create the same Company multiple times you can merge them together.
You sure can, you can change the client types in the Customise menu if you have access. If you don’t have access, ask the person who set up your account for help.
You sure can, you can add, edit and delete industries in the Customise menu under Categories if you have access. If you don’t have access, ask the person who set up your account for help.
Updated over 2 years ago