Getting Help

Online Support

Our Online Support option is the most used communication method by our users, it is also our recommended way of getting help from us. The reason why we prefer this method of communication is because we can help a large range of users all at once, meaning we can help more people quicker. Just look for the orange support icon at the bottom of every page on our website.

Private Facebook Group

We recommend you join our Private Facebook Group, it is exclusively for Radio Workflow users and is a great resource for information, such as development updates, tips, tricks and networking.

YouTube Channel

Our YouTube Channel is a work in progress, introduced in 2019, we plan on adding a great range of video tutorials for our user base. Please remember to subscribe and bang the bell to receive notifications when we upload new videos.

Google Meet

If you are stuck, you can schedule a one-on-one Google Meet session with a Radio Workflow support person to ask questions and receive personalized support. You can book this on our online Calendar.

Telephone Support

Radio Workflow is available by phone Mon-Fri from 9am to 6pm EST on +1 (563) 275-6409. A support person is on call at all times outside of these hours to help in emergency situations. If it is outside our operating hours or we are helping other users, you may need to leave a message so you can receive a callback once a support person becomes available.