New customer FAQ's

What is Radio Workflow, and how does it differ from other traffic platforms?

Radio Workflow is a web-based traffic platform designed specifically for managing radio station traffic, creative, and production. It differs from other platforms by offering a more intuitive, user-friendly experience that streamlines radio station processes without the need for outdated software.

Can you give me and my team a tour of the system?

We would be delighted to give you a personal tour of our revolutionary web-based traffic platform, which we've been perfecting for over a decade. We understand the importance of user experience, and that's why we go above and beyond to ensure that our platform is intuitive and easy to navigate. We are constantly innovating and finding new ways to improve our product, so that our clients can work more efficiently and effectively. Book your complimentary demonstration using the link provided and experience firsthand the convenience and effectiveness of our solution for yourself.

Is there a limitation on users per subscription?

Our platform is designed to accommodate an unlimited number of users, so you can easily manage and collaborate with as many team members as you need, without worrying about limitations.

Are you able to train my team?

At Radio Workflow, we are fully dedicated to ensuring our clients fully utilize the potential of our platform. That is why we offer comprehensive training to help you and your team master our platform. Each client is eligible for 4 complimentary training sessions. Schedule your session today using the provided link and let us help you every step of the way.

Do you have any references?

Absolutely, we have a number of satisfied clients who can attest to the effectiveness and efficiency of our platform. Our clients range from small community radio stations to large commercial ones, and all have seen significant improvements in their workflow process with the use of our platform.

However, due to privacy reasons, we are unable to publicly share their details on our website. But, we assure you that our clients are happy with our service. If you contact our support team, they will be more than happy to provide you with specific references or case studies upon request. So that you can see for yourself the benefits of Radio Workflow for different types of radio stations and their operations.

How can I get some support?

We understand the importance of proper support and guidance. That's why we have dedicated a section of our documentation - the "Getting Help" section - to provide you with all the necessary information on how to contact our support team. This includes instructions for reaching us by email, phone, or through video conferencing. Be sure to refer to this section for any assistance you may need.

How does Radio Workflow streamline the management of traffic, creative, and production for radio stations?

Radio Workflow provides a centralized platform that allows users to manage and organize all aspects of radio station traffic, creative, and production seamlessly. This makes it easier to track tasks, coordinate schedules, and monitor progress, ultimately improving efficiency and workflow.

Is Radio Workflow suitable for both small community radio stations and large commercial stations?

Yes, Radio Workflow is designed to adapt and scale to the specific needs of any radio station, regardless of its size or market.

How user-friendly is the Radio Workflow platform?

Radio Workflow places a strong emphasis on user experience, ensuring the platform is intuitive and easy to navigate, even for users with limited technical expertise.

Can I access Radio Workflow from any device with internet access?

Yes, as a web-based platform, Radio Workflow can be accessed from any device with an internet connection, providing flexibility and convenience to users. You can also download our iOS and Android apps for the respective app stores.

What kind of support and resources are available to Radio Workflow users?

Radio Workflow offers dedicated customer support, as well as a range of resources such as tutorials, training materials, and a knowledge base to assist users with any questions or concerns.

How does Radio Workflow ensure the security and privacy of my radio station's data?

Radio Workflow employs industry-standard security measures, including encryption and secure data storage, to protect your radio station's sensitive information.

How often is the Radio Workflow platform updated with new features and improvements?

Radio Workflow is continuously innovating and improving its platform, incorporating user feedback and implementing regular updates to enhance functionality and user experience.

Is there a trial period available for new users to test out the Radio Workflow platform?

Yes, Radio Workflow offers a free 7-day trial period for new users to experience the platform and determine if it meets their needs before committing to a subscription.

What is the pricing structure for Radio Workflow? Are there different tiers or plans available?

Radio Workflow offers a range of pricing plans designed to accommodate radio stations of varying sizes and budgets. For specific pricing information, please contact the sales team.

How does Radio Workflow help radio stations save time and increase efficiency in their operations?

By streamlining the workflow process and centralizing the management of traffic, creative, and production, Radio Workflow allows radio stations to work more efficiently, reduce errors, and ultimately save time.

How can I provide feedback or suggestions for the Radio Workflow platform?

Radio Workflow encourages users to provide feedback and suggestions through their customer support channels, such as email or chat. Your input is valuable in helping to improve and refine the platform.

Are there any training resources or tutorials available for users new to Radio Workflow?

Yes, Radio Workflow offers a variety of training resources and tutorials, both on our website and through customer support, to help new users become familiar with the platform and its features.

How does Radio Workflow handle scheduling and ad placement?

Radio Workflow offers comprehensive scheduling tools that allow users to efficiently plan and manage ad placements, ensuring proper rotation and maximizing revenue opportunities.

Can I track my radio station's performance and analytics using Radio Workflow?

Yes, Radio Workflow includes reporting and analytics tools that help users monitor their station's performance, providing valuable insights for informed decision-making.

Is Radio Workflow suitable for managing multiple radio stations within a network?

Absolutely, Radio Workflow is designed to scale and accommodate the needs of radio networks, enabling users to manage multiple stations within a single platform.

Can I customize Radio Workflow to fit the unique needs of my radio station?

Radio Workflow offers a high level of customization to ensure that the platform can be tailored to meet the specific requirements of each radio station.

Does Radio Workflow offer any collaboration features for team members working on creative and production tasks?

Yes, Radio Workflow includes collaboration tools that enable team members to communicate, share files, and work together more efficiently on creative and production tasks.

How do I report issues or request technical support for Radio Workflow?

Radio Workflow provides dedicated customer support through various channels, such as email, chat, and phone. Users can report issues or request assistance by reaching out to the support team.

Are there any case studies or success stories showcasing the benefits of using Radio Workflow?

The Radio Workflow website features testimonials and success stories from radio stations that have experienced improvements in efficiency and productivity after adopting the platform.

Does Radio Workflow offer any features to help with regulatory compliance and reporting?

Yes, Radio Workflow includes features that assist with regulatory compliance, such as generating reports and maintaining records as required by industry standards and regulations.

Can I set permissions and access levels for different team members within Radio Workflow?

Radio Workflow allows users to define roles and permissions for team members, ensuring that each individual has appropriate access to the platform's features and data.

Does Radio Workflow offer any tools for managing and tracking sales and revenue?

Yes, Radio Workflow includes sales management and reporting tools, allowing users to track revenue and monitor the success of advertising campaigns.

How do I keep my creative team organized and on-task using Radio Workflow?

Radio Workflow's collaboration and project management features help creative teams stay organized and focused on their tasks, facilitating efficient communication and resource sharing.

Can Radio Workflow integrate with popular music scheduling software?

Yes, Radio Workflow is designed to work seamlessly with popular music scheduling software, streamlining the overall radio station management process.

How does Radio Workflow handle data backups and disaster recovery?

Radio Workflow utilizes secure data storage and backup solutions to ensure that your station's information is protected and can be recovered in the event of an emergency or system failure.

Does Radio Workflow offer a mobile app for on-the-go access?

Yes, we have both an iOS and Android app. Also, as a web-based platform, Radio Workflow can be accessed through any device with an internet connection, including smartphones and tablets, providing users with on-the-go access.

What is the typical implementation time for Radio Workflow at a radio station?

Implementation time for Radio Workflow can vary depending on the size and complexity of the radio station. However, the platform is designed to be easy to set up and integrate with existing systems, minimizing downtime during the transition.

How does Radio Workflow handle commercial and non-commercial breaks?

Radio Workflow offers scheduling tools that help users manage both commercial and non-commercial breaks, ensuring that the station's programming runs smoothly and complies with industry standards.

How does Radio Workflow help stations adhere to industry best practices?

Radio Workflow incorporates features and tools that align with industry best practices, helping stations improve their processes and maintain compliance with regulations and standards.

Can I track revenue from digital platforms and online streams using Radio Workflow?

Yes, Radio Workflow includes tools for tracking revenue from various sources, including digital platforms and online streams, providing a comprehensive view of the station's financial performance.